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Co-Design & Facilitation • Models of Care & Redesign • Workforce & System Capability •

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Creating lasting value through strategic system design.

Trusted since 2009

Healthy Futures Australia partners with health leaders and human-service organisations to co-design evidence-based models of care, streamline service delivery, and build sustainable workforce systems. 

We don't staff projects with generalists learning as they go. Every engagement is led by senior specialists with direct, hands-on experience in exactly the work required, backed by a trusted network of Senior Associates assembled for your specific context.

PhD-qualified · 17+ years designing health and wellbeing systems · 1,000+ people engaged through consultation and research 

Team Discussion

At a Glance

Team Meeting Discussion

What do you do?

We design health and social systems that work for people, workforce and communities.

Who do you work with?

Primarily healthcare organisations, and also education, government and community organisations facing similar challenges.

 

Why choose us?

You work with senior specialists who bring direct, hands-on experience, not a generalist team learning on the job.

What happens if you work with us?

You get services shaped around real need, workforces built to sustain change, and solutions co-designed with the people who'll use them, not a report that sits on a shelf.

Meet Kylie

Dr Kylie Armstrong, PhD

Dr Kylie Armstrong, PhD, is a population health researcher and health systems designer whose career has centred on preventative wellbeing, reducing the risk of illness and building the systems, policies and environments where people and places can thrive before problems take hold. Her work spans health service design, regional health planning, and workplace wellbeing across health, education and government.

 

Kylie was also co-founder of ConnectedLe, an award winning NSQDMH-accredited digital mental health platform, alongside author Nicole Evans.

Kylie also loves sharing a meal with family and friends, travel, walks in nature, fishing and watching live sports. 

DIRECTOR

Service & System Design

Healthy Futures supports leaders and organisations through three core areas.

Co-Design & Facilitation

Communities and stakeholders shape the design directly, building trust and buy-in from day one.


We deliver:

  • Stakeholder & community workshops

  • Service and provider co-design

  • Strategy & innovation facilitation

Models of Care & Redsign

Services improve to match real population need, closing gaps and reducing duplication across the system.

We deliver:​

  • Population needs assessments

  • Integrated care pathways design

  • Program evaluation & implementation

Workforce & System Capability

Teams build the competencies and systems to sustain change long after the engagement ends.

We deliver:

  • Wellbeing maturity assessments

  • Operationalising system change

  • Leadership & capability building

Who WE Work With

We work primarily with healthcare organisations, and also partner with education, government and community organisations facing similar challenges.

Health and aged care organisations
Education providers and school boards
Government agencies
Not-for-profit and community organisations
TRUSTED ADVISORS

What our partners say

Sandy Gillies

CEO

Western Queensland PHN

“Kylie’s human‑centred design approach, grounded in years of experience across primary and acute health care settings, meant the Healthy Outback Communities model of care is truly anchored in community needs.”
Outcome: Healthy Outback Communities model of care, co-designed and adopted regionally.

Stuart Gordon

CEO

Petraichor Partners

“Kylie led a whole-of-region health needs assessment for us, pulling together population data, service gaps and community consultation into a clear, evidence-based picture of where the priorities actually were. It gave our board and funders a genuine case for where to invest, not just another data report.”
Outcome: A whole-of-region health needs assessment that identified priority investment areas and directly informed regional planning and funding decisions.

Chrissie Mitchell,

Inclusive Education Adviser

Independent Schools Queensland

“Kylie’s expert guidance on systems and structures to support occupational wellbeing has been exceptional. Her systems thinking across environment, practices and individual supports has helped participating school leaders shape their work design and better manage psychosocial hazards."
Outcome: Practical systems for embedding wellbeing and managing psychosocial hazards, adopted by participating school leaders.

Let's talk

If you're facing a decision about your service, your workforce's wellbeing, or the systems your organisation needs, we'd welcome a conversation.

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