Design for Impact
Health Service Design
Partnering with health and social care sectors to deliver service redesign informed by population data analysis.
For: Executives and leaders.
What we do: Data-driven reviews and integrated care models.
Outcomes: Sustainability and improved health outcomes. We provide comprehensive service reviews, co-design, model of care design, and implementation support. Our expertise extends across hospitals, community and primary care, PHNs, and government settings.
Workplace Wellbeing by Design
Designing work environments for sustained wellbeing, creating healthy systems by design.
For: Leaders and HR.
What we do: Assess wellbeing maturity and address hazards. We partner with health, education, and public sector organisations through wellbeing maturity assessments, work design reviews, and leadership workshops to co-design strategic wellbeing roadmap.
Outcomes: Wellbeing and safety strategic alignment, reduces preventable burnout drivers and provides a structure approach to support staff and managing psychosocial risks.
Leadership Design
Designing governance and leadership systems fit for the future.
For: Boards and organisations.
What we do: Advisory, mentoring, and systems design.
Outcomes: Clearer decision-making and confident leadership. We provide tailored board reviews, governance framework design, and professional mentoring for chairs and principals. Our expertise supports leadership development within schools, tertiary institutions, health services, and other complex organisations.
Our Approach to Strategic Partnership
We apply systems thinking and evidence to every engagement.
Understand
Co-design
We begin by analysing your unique system through data and consultation to identify high-impact levers for change.
Implement
Learn
By integrating rigorous research with practical experience, we build solutions that actually work in practice.
Method
Relational Partnership
Across all services, we work as part of your team, fostering trust and alignment to ensure lasting ownership.
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Evidence-Informed
We move from discovery to implementation and review, ensuring every step is grounded in evidence and collective learning.
Selected Projects
health Sector • regional model of care
Healthy Outback Communities (Health Service Design)
Led co-design of a Healthy Outback Communities model of care and brokered partnerships to establish services in the community.
- Co-designed a place-based model of care with local stakeholders
- Brokered partnerships between health, community, and other service providers
- Supported implementation planning to embed the model in the community
private SECTOR • Professional Services
Workplace Wellbeing Plans
Partnered with leadership teams to assess psychosocial hazards and wellbeing maturity across work environments and practices in independent schools in Queensland.
- Engaged school leadership teams in structured conversations about work design and wellbeing
- Identified key psychosocial hazards and areas of strength across schools
- Used insights to inform school-wide wellbeing plans and frameworks
education Sector • board governance
Board Effectiveness & Governance Re-design
Advised a regional school board on structural transformation and mentored emerging leaders to strengthen institutional governance and effectiveness.
- Strengthened board-executive alignment and strategic focus
- Implementation of robust governance review cycles
- Successful mentoring transition for interim and incoming executives
Public Sector • large metro Hospital
Metro Hospital Transformation (Health Service Design/ Wellbeing)
Led a transformation project to reduce operational inefficiencies, improve ways of working, and support burnout prevention across a large metropolitan public hospital.
- Designed and led project management, survey design, and analysis across hospital divisions and units
- Developed 50+ key insight reports for hospitals, directorates, divisions, and units to surface operational burdens
- Now leading implementation-focused change management to turn insights into prioritised improvement activity
Primary Care • Western QLD PHN
WQPHN Mental Health, Suicide Prevention, Alcohol and Other Drugs (MHSPAOD) Regional Plan
Led development of the WQPHN MHSPAOD Regional Plan for Western Queensland, bringing together stakeholders to improve services across the region.
- Led engagement with stakeholders across Western Queensland
- Co-designed service improvements across multi-sector providers
- Facilitated collaboration between services to align efforts and close gaps
Education Sector • School Sports Association
Associated Private Schools (APS) Sports Association
Led the establishment and design of the Associated Private Schools (APS) Sports Association, which now runs successfully across eight schools and has benefited thousands of students.
- Designed the governance and operating model for a multi-school sports association
- Supported implementation and growth across eight independent schools
- Created a lasting legacy platform for thousands of students to participate in organised sport